FAQs

FAQs2023-08-16T16:30:47+00:00
Can I order larger pieces of equipment from the store?2023-08-16T16:29:47+00:00

Currently, only items on the store are available for purchase.

I routinely order items from a Product Specialist. Can I now buy them direct from the store?2023-08-16T16:28:59+00:00

If you routinely order items from a product specialist and those items are on the store, you can now purchase them direct from the shop.brennanco.ie site. If these items are part of a long term contract/agreement, let us know and we can amend your order.

Are these the only items on the store?2023-08-16T16:28:14+00:00

Currently our store is selling a select group of items. However, we endeavor to make the most relevant products to our Customers available in the store in the future.

Do Brennan & Co only sell products that are available on the store?2023-08-16T16:27:30+00:00

No, the Brennan & Co Group sell thousands of products within the areas of Life Science, Healthcare, Pharmacy and industrial team. Our service team also maintains and repairs critical equipment across the above sectors. For a comprehensive look at the products we distribute and for more information visit Brennanco.ie.

Are your shipping practices Sustainable?2023-08-16T16:26:37+00:00

The Brennan & Co Group is committed to sustainable processes within its shipping processes. We endeavor to use recycled materials in our packaging and minimise the carbon emissions emitted from our order dispatch, by bulk dispatching items on Mondays & Wednesdays every week.

How much is Shipping?2023-08-16T16:25:51+00:00

Any item exceeding these dimensions and weight = €17

There are two classes of shipping items fall under. Small items under 2kg within the dimensions of more than 900mm with no dimension exceeding 600mm are €12.
Any item exceeding these dimensions and weight = €17

I’ve ordered an item. How long will shipping take?2023-08-16T16:25:05+00:00

Shipping generally takes 72 hours. Any item exceeding these dimensions and weight = €17

I ordered my item over 10 working days ago. It still hasn’t arrived.2023-08-16T16:24:22+00:00

If you placed an order over ten working days ago and your item still hasn’t arrived, please let us know here.
If your item was lost in transit, we’ll send out a replacement or refund you ASAP.

Special Delivery Instructions2023-08-16T16:12:52+00:00

Our system isn’t setup to take special delivery instructions such as “hold for pick up”, “leave at back door” etc. We have many people working in the chain to pack your orders and get them out to you as fast as possible and the special instructions don’t carry down the line unfortunately.

Go to Top